Shipping Policy
Shipping
Delivery and Returns
We have FREE Standard UK delivery on orders over £50
Our estimated delivery times after dispatch are:|
UK (excluding Northern Ireland, Scottish Highlands, UK Islands, Isle of Wight) |
Next day, tracked delivery - £7.49 (Must order before 1 pm, subject to availability) |
Next working day |
|
UK (excluding Northern Ireland, Scottish Highlands, UK Islands, Isle of Wight) |
Standard tracked delivery - £4.99 (FREE when you spend £50) |
2-4 working days |
|
Rest of the world |
Tracked - £21.99 Shipped by DHL Express. |
5-10 working days |
Our upmost aim is to get your purchases to you quickly! We'd love to offer free shipping on all our products however we're a small business with limited capacity to absorb postage and packaging costs but we do try to offer free UK shipping where possible and are partnering with retailers worldwide to reduce shipping costs for you.
Import fees may be applicable on International orders.
MyBabyGrow doesn't deliver to P.O. boxes. Please provide a physical address at checkout to avoid a delay in delivery.
Free UK Returns
If you'd like to return a product, please email our Customer Care team at returns@mybabygrow.co.uk
- All returns are FREE in the UK
- All items must be in the same condition that you received it, unworn or unused with tags and in its original MyBabyGrow packaging
- Returns that do not meet our policy may not be accepted and will be sent back to the customer
- If a product was purchased as part of a set, bundle or multipack please ensure all items are returned together as we cannot complete part-returns
- Make sure you obtain proof of postage for your return package
- Items or orders you would like to return should be sent back to us within 14 days of purchase.
- Once received by our warehouse, returned items are processed within 10-15 working days
Rest of the world shipping and returns
MyBabyGrow does not provide free returns from outside of the UK. Should you wish to return an item, contact us at returns@mybabygrow.co.uk.